Skift Take

Air India’s makeover, which includes new uniforms for crew and renovated lounges in Delhi and New York, will lead to a better customer and employee experience.

Ajay Awtaney, Skift

Air India, privatized in 2022 and now part of the Tata Group, made big strides in 2023 to make up for  years of neglect. The airline ordered a large number of aircraft for its ambitious growth plans, unveiled its new brand imagery, and showcased the planned retrofit of its existing widebodies. The airline is also preparing to induct its first A350 aircraft into service.

Air India's New Uniforms

Air India had engaged the services of Indian designer Manish Malhotra to revamp the uniforms for Air India’s frontline staff, including the cabin crew, cockpit crew, ground staff, engineers, and security services. 

Tuesday, Air India unveiled the uniform for cabin crew and cockpit staff. The female cabin crew attire features a ready-to-wear ombré saree paired with a blouse and blazer. The ready-to-wear sarees can be worn with pants. For t