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Hotels
The tourism industry is starting to bounce back after Covid; for the big hotel brands, growth is on the agenda.
Joey Tyson, Skift | 9 years ago
InterContinental Hotels goes on record to clear up yet another speculation surrounding the company.
Alexandra E. Petri, Skift | 9 years ago
The greatest challenge for travel brands is better understanding the nuanced differences that drive their customers' behavior.
Greg Oates, Skift | 9 years ago
The post-stay hotel survey is here to stay, but mobile makes it possible to gather guests' thoughts more instantaneously on things like a property's restaurant or keyless entry, and hotels also place increasingly greater stock in reviews on property sites as direct bookings become more desirable.
Dan Peltier, Skift | 9 years ago
SkiftX
In partnership with the InterContintinental Hotels Group, Amadeus is trying to build a hotel industry reservations platform. Other players, including Sabre and other hotel groups, will definitely have something to say about that.
Dennis Schaal, Skift | 9 years ago
For those already wealthy, loyalty isn't about points. It's about feeling special.
Grant Martin, Skift | 9 years ago
IHG is building out its Rewards Club loyalty program with more experiential rewards for its very best customers and more quick reward options for those who are ambivalent about loyalty structures.
Will Kimpton be able to retain its boutique brand DNA within InterContinental Hotels Group? CEO Mike DeFrino is trying to reassure the masses that it will but Kimpton and IHG are moving slower than a stuck elevator to provide some proof.
Yes, we know these three things are important and inevitable, but when you give us even a little new perspective to ponder it's a breath of fresh air.
Multi-generational travel needs to be viewed with the same importance as the luxury travel market but treated with the definition it deserves so all generations walk away with an enjoyable vacation experience.
Dan Peltier, Skift | 10 years ago
