Justin Dawes

Justin is Skift's Travel Tech Reporter, where he covers the way to the future of global travel industry. Prior, he was a tech reporter for American City Business Journals in Albany. A Michigan native, Justin is living as a digital nomad for now. Work aside, Justin has a passion for travel, writing, arts, food, and culture.

Latest Stories

Tourism

AI Could Be an ‘Existential Threat’ to DMOs. How Some Are Getting Ahead of the Curve

Despite initial pushback from DMOs on adopting generative AI, leaders in the sector say it's imperative to move forward.

Justin Dawes | 13 hours ago

AI Could Be an ‘Existential Threat’ to DMOs. How Some Are Getting Ahead of the Curve

Travel Technology

Apple AirTag Owners Can Soon Share Location Info Directly with Airlines

United Airlines, Delta Air Lines, and IAG have all been working with Apple on how to incorporate the tech into their baggage tracking strategies.

Justin Dawes | 2 days ago

Apple AirTag Owners Can Soon Share Location Info Directly with Airlines

Airlines

American Airlines on Path Toward Recovery After Failed Direct Bookings Strategy, CEO Says

American Airlines is going to continue rethinking how its distribution strategy looks in the future.

Justin Dawes | 3 days ago

American Airlines on Path Toward Recovery After Failed Direct Bookings Strategy, CEO Says

Business Travel

Flight Centre Travel Group Exec on What’s Next for AI: ‘We’re Continuing to Invest’

Flight Centre has deployed several AI projects, but it's just scratched the surface.

Justin Dawes | 4 days ago

Flight Centre Travel Group Exec on What’s Next for AI: ‘We’re Continuing to Invest’

Online Travel

Vrbo Gets 1 Million New Listings Mostly in Urban Areas

Vrbo took a hit when Expedia reduced marketing during its tech migration. Now, the company is doing the work to bring it back.

Justin Dawes | 1 week ago

Vrbo Gets 1 Million New Listings Mostly in Urban Areas

Online Travel

Expedia Group CFO Julie Whalen to Depart

Whalen started in Sept. 2022 as the first woman in the role.

Justin Dawes | 1 week ago

Expedia Group CFO Julie Whalen to Depart

Online Travel

Booking Holdings: How It’s Using AI at its 5 Biggest Brands

Glenn Fogel recognizes that generative AI is still young — and full of bugs — but there's no time to experiment like the present.

Justin Dawes | 1 week ago

Booking Holdings: How It’s Using AI at its 5 Biggest Brands

Startups

Waymo Raises $5.5 Billion for Robotaxis. Plus: $318 Million for Flying Taxis

Waymo wants road trippers to take driverless cars across the U.S. It's already operating a ride-hailing service, and it has tech and money from Google, so chances are good.

Justin Dawes | 1 week ago

Waymo Raises $5.5 Billion for Robotaxis. Plus: $318 Million for Flying Taxis

Travel Technology

We Tested the New ChatGPT Search Engine for a Trip to London — What Worked, What Didn’t

ChatGPT is now a better place to start making travel plans, but finalizing those plans still needs to happen the traditional way.

Justin Dawes | 2 weeks ago

We Tested the New ChatGPT Search Engine for a Trip to London — What Worked, What Didn’t

Online Travel

Booking.com’s AI Trip Planner Got an Update. Here’s How It Works

Booking.com has taken more time than competitors to release updates for its AI tool. But it still has some of the same kinks to work out.

Justin Dawes | 2 weeks ago

Booking.com’s AI Trip Planner Got an Update. Here’s How It Works