Spain’s Iberia has been hit by a computer glitch, affecting its booking and boarding system.
“Due to a connectivity issue with our systems, today’s flights are experiencing delays,” it said on social media on Saturday. “We apologize to our customers and thank you for your understanding. Everyone at Iberia is working to solve it as soon as possible.”
The weekend disruption hit dozens of services across Spain and Europe, according to reports.
The software malfunction at Iberia, which is part of International Consolidated Airlines Group, is the latest in a series of computer blunders to strike the aviation industry.
The U.S. experienced a widespread shutdown of flights earlier this month, due to problems with the Federal Aviation Administration’s systems. It was forced to restore its Notice to Air Missions (NOTAM) system, which alerts pilots of potential hazards.
Southwest Airlines has taken a considerable financial hit owing to issues assigning crew to flights during the Christmas vacation caused by outdated optimization technology. The airlines has pledged to spend $1 billion on technology upgrades.
Old technology is increasingly contributing to mass flight cancellations, as travel returns. In Spain, passenger numbers are also rapidly returning to pre-pandemic levels. Passenger numbers through Spanish airport operator Aena’s 46 airports in December were at 98 percent of three years earlier.
Iberia reported that it had fixed the problem on Sunday. “Our systems have regained connectivity. Online billing and check-in are back to normal. We apologize to all customers for the inconvenience caused and appreciate your understanding,” it said.
Tags: faa, flight delays, iberia, southwest airlines, spain, travel technology