Skift Take
In its nine years of operations, Vistara's service quality has created a strong base of loyal customers. The new information shared by the airline sheds light on how the merger will impact these customers.
As the merger of Air India and Vistara airlines picks up steam, the process of merging their loyalty programs has also begun.
“As we work towards a merged, larger airline, Club Vistara will also merge with Air India’s Flying Returns," Vistara wrote to members in an email this week. "The Club Vistara program will continue to exist until the integration is complete.”
Here are additional details:
Tier status: Both Club Vistara and Flying Returns have four tiers of memberships, with different levels of benefits. For Club Vistara, these progressive tiers are: Base, Silver, Gold, and Platinum. With Air India’s Flying Returns, the tiers are named Red, Silver, Gold, and Platinum. Vistara told its loyalty program members tha