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Travel Technology
All hotel companies will eventually need to be completely in the cloud to take full advantage of new tech like generative AI.
Justin Dawes | 10 months ago
Announcements
From travel marketing's AI-infused reboot to blended travel's entrenchment and the rise of Indian travelers as a force, Skift's 2023 Travel Megatrends are holding up nicely. That's a teaser for Megatrends 2024-style.
Dennis Schaal | 11 months ago
More travel companies are investing in the potential for an AI-powered overhaul of both customer sales and internal operations.
Justin Dawes | 11 months ago
Airlines
Today's podcast looks at Wi-Fi on American Airlines, changes to Hyatt's loyalty program, and a multiyear deal between Trip.com Group and AWS.
Justin Dawes | 12 months ago
Online Travel
This is one of the more significant announcements AWS made during a big news-making conference this week in Las Vegas.
It is becoming more clear that streamlined customer service is one of the biggest immediate opportunities for generative AI in the travel industry.
Short-Term Rentals
Today's edition of Skift's daily podcast examines Delta's earnings, big tech's AI travel moves, and Airbnb's senior housing research.
Rashaad Jorden | 1 year ago
As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.
Justin Dawes | 1 year ago
Tourism
Today's edition of Skift's daily podcast looks closer at tourism marketing in top U.S. cities, Amazon's AI customer service tools, and Booking.com's new AI trip planner.
Advanced AI is expected to allow travel companies to provide a higher level of personalization than ever, and there's big value in that.
