Articles tagged “crisis management”

Airlines

Singapore Airlines Delivers a Masterclass in Crisis Communications — But it Wasn’t Always This Way

Singapore Airlines' last fatal incident was marred by confusion and misinformation. This time it's very different.

Gordon Smith | 6 months ago

Singapore Airlines Delivers a Masterclass in Crisis Communications — But it Wasn’t Always This Way

Tourism

Is India Safe for Female Travelers? Industry Reacts After Alleged Rape of Brazilian Tourist

As the world comes together to celebrate International Women's Day this week, news coming in from India highlights the country's struggle to provide a safe space for women.

Peden Doma Bhutia | 8 months ago

Is India Safe for Female Travelers? Industry Reacts After Alleged Rape of Brazilian Tourist

Tourism

Skift India Daily: Reliance Plans to Develop Hotels and Short-Term Rentals in Gujarat

Can the textile-to-telecom conglomerate’s attempt at scripting a new growth chapter in its journey help set new benchmarks in hospitality?

Amrita Ghosh | 2 years ago

Skift India Daily: Reliance Plans to Develop Hotels and Short-Term Rentals in Gujarat
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Tourism

Skift Global Forum Video: Bold & Boricua — Fueling Growth by Tapping Into Local Culture

In this video from Skift Global Forum 2022, we hear from Leah Chandler, Discover Puerto Rico’s chief marketing officer, on the DMO’s “Live Boricua” campaign. The term ‘boricua’ honors the vibrant culture and spirit of the Island — as well as those of Puerto Rican descent — which creates unique, relatable and long-term marketing opportunities.

Discover Puerto Rico + Skift | 2 years ago

Skift Global Forum Video: Bold & Boricua — Fueling Growth by Tapping Into Local Culture

Coronavirus

What Hoteliers Can Learn From the 9/11 and SARS Crises: New Skift Research

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

Wouter Geerts, Skift Research | 5 years ago

What Hoteliers Can Learn From the 9/11 and SARS Crises: New Skift Research

Coronavirus

How the Top Boss at One of Paris’s Most Iconic Hotels Copes With the Crisis

What's it like being the general manager of a luxury hotel during coronavirus? We asked Franka Holtmann, who looks after Le Meurice for Dorchester Collection. She spoke candidly and poetically about her worries, her new workflows, and how she cares for her team.

Sean O'Neill, Skift | 5 years ago

How the Top Boss at One of Paris’s Most Iconic Hotels Copes With the Crisis

Coronavirus

Hospitality Sector Teams Up Online to Help During the Crisis

The hospitality industry has always fundamentally been about bringing people together creatively. So it makes sense that the lodging sector has been putting together resources online to trade operational insights and to share ways to help their communities.

Sean O'Neill, Skift | 5 years ago

Hospitality Sector Teams Up Online to Help During the Crisis

Tourism

Crisis-Ridden Sri Lanka Tourism Aims to Regain Momentum

The arrival of a new tourism-focused government appears to fix the global marketing conundrum Sri Lanka has long faced. Will the tourism sector finally get its act together? Hopes are high that it will.

Xinyi Liang-Pholsena, Skift | 5 years ago

Crisis-Ridden Sri Lanka Tourism Aims to Regain Momentum

Tourism

Are Singapore’s Tourism Players Creating a Model for a Post-Virus World?

There’s no fixed playbook in responding to an unprecedented global health crisis like coronavirus, but Singapore is a good one to watch when it comes to crisis management and tourism recovery.

Xinyi Liang-Pholsena, Skift | 5 years ago

Are Singapore’s Tourism Players Creating a Model for a Post-Virus World?

Tourism

Battered Asia Travel Sector Exits High Season to Regroup for Eventual Recovery

It’s likely to get worse before it gets better for the Asian tourism industry. But forward-thinking players will know to take advantage of the current downtime to meet the pent-up demand for travel once recovery comes — which may not be far off.

Xinyi Liang-Pholsena, Skift | 5 years ago

Battered Asia Travel Sector Exits High Season to Regroup for Eventual Recovery