Dennis Schaal

Dennis Schaal is Skift's Founding Editor and Executive Editor. Dennis has been a reporter focusing on online travel and short-term rentals for more than two decades at Skift, Tnooz, USA Today, and Travel Weekly. He is well-known for tough one-on-one interviews on stage at Skift events, including with the CEOs and top execs of Expedia, Uber, Booking Holdings, Priceline, Kayak, Hopper, and more.

Latest Stories

Hotels

How Flipkey plans to get back in the game

Flipkey will continue to try to differntiate itself through reliable user reviews and inbound traffic from TripAdvisor, but it will need to overcome its parent company's propensity to under-invest in its non-TA properties.

Skift | 12 years ago

Online Travel

Hipmunk beats patent troll to court

Patent lawsuits are getting out of hand and a big problem for online travel companies. Hipmunk took the agony out of waiting to be sued.

Skift | 12 years ago

Airlines

Why getting Wi-Fi on flights is just not enough

Now that passengers have -- sometimes -- Wi-Fi on flights, airlines need to provide broader capabilities. Gogo and Row 44 are working on divergent solutions, and their projected timetables sound overly optimistic.

Skift | 12 years ago

Media and PR

Video: Review scammers try to blackmail restaurants for freebies

Review websites in the U.S. are protected from lawsuits over fraudulent reviews, but they should clamp down on abusers. Restaurant should turn the tables on patrons and out them in social media.

Skift | 12 years ago

Airlines

Virgin America takes hit from its transition to Sabre

Welcome to the big time, Virgin America. All this growth "don't come easy." Meanwhile, it looks like it is straightening things out with its Sabre reservations system and things should be on track before long.

Skift | 12 years ago

Hotels

Room 77 to remain in the cloud after Amazon outage

Travel companies should fine-tune their cloud strategies after an Amazon Web Services outage took down Room 77, Pinterest, Instagram and Netflix. Given the cost-savings and efficiencies of cloud computing, travel companies won't be abandoning such services -- nor should they -- any time soon.

Skift | 12 years ago

Skift Originals

Delta SkyMiles voted worst in frequent flyer survey

There's nothing worse than an airline frequent flyer program when it's tough to book awards travel, and respondents to this Frequent Business Traveler and FlyerTalk survey expressed frustration with Delta in this regard. The airline, which has been all over Facebook with its booking widgets, prides itself on its technology so it must be especially disappointing that road warriors expressed their frustrations with the SkyMiles awards calendar.

Skift | 12 years ago

Hotels

Portico Club and Inspirato face off for vacation club supremacy

Can Portico by Exclusive Resorts and Inspirato resort to marketing super-exclusive vacation clubs to the mega wealthy? What Greek debt crisis? There probably is a market for this, and Steve Case and a bunch of other venture capitalists are making a downpayment on these clubs' viability.

Skift | 12 years ago

Online Travel

Is Hipmunk the best travel booking website on the planet?

Hipmunk is innovative, for sure, but is it more than a few features and does it have enough staying power to get its brand known beyond Silicon Valley?

Skift | 12 years ago

Online Travel

KwikChex rates review sites through its own lens

KwikCheck, which represents hotels, hates unverified hotel reviews so TripAdvisor is near the bottom of the list. TripAdvisor-owned Flipkey, which publishes only verified reviews about vacation rentals, is a favorite. In publishing its list, where is KwikChex's transparency about filing complaints with UK regulatory authorities against at least two of the companies in its ranking?

Skift | 12 years ago