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Travel Tech Briefing

Exclusive reporting and insight into the world of travel tech, and how it is having an impact across the industry in times of recovery and beyond. The briefing is an essential guide for travel executives to decide if their company should “build, buy, or partner” to stay ahead.

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Travel Technology

The AI Travel Booking Tools Keep Coming. Not All Will Succeed.

A lot of generative AI-based travel planning and booking tools are coming out. Which ones will last?

Justin Dawes | 1 year ago

Travel Technology

GetYourGuide Joins Kayak and Expedia With a ChatGPT Plugin

ChatGPT plugins had already covered flight and hotel bookings. Now, two new travel companies are joining the experiment, bringing ticketed events and car rentals into the mix.

Justin Dawes | 1 year ago

Business Travel

Navan Upgrades its AI Chatbot to Target Corporate Travel Cost-Saving

Conversational search is an exciting space in travel, even for the somewhat tedious side of travel and expenses management, which now sees the virtual assistant role extended into a data analyst. Navan is offering predictive travel budget solutions.

Selene Brophy | 2 years ago

Travel Technology

Hilton’s Investment in HotelKey Is an Investment in Tech Progress

The proverbial rising tide lifts all boats. In this case, a rising tide is investment in hotel tech companies, and the boats are the greater hospitality industry.

Justin Dawes | 2 years ago

Travel Technology

ChatGPT-Powered Travel Planning Chatbots Spur Entrepreneurs to Get in the Game

With the energy going into some of these travel planning assistants, how long before travel agents are out of jobs? Probably not tomorrow, but what about in a few years?

Justin Dawes | 2 years ago

Travel Technology

Google Bard’s Travel Planning Capability Is Same as ChatGPT’s — Unimpressive

Google released Bard this week but has yet to integrate generative AI into its search engine as Microsoft has done with Bing and ChatGPT. But the workings of Bing’s travel itinerary suggestions are less than ideal, so Google has time to catch up.

Justin Dawes | 2 years ago

Travel Technology

GPT-4 Is Here: Can Travel Companies Keep Up With Fast-Advancing AI?

The quick ChatGPT update exemplifies the rapid advancement of AI and how easily new work can be left in the dust.

Justin Dawes | 2 years ago

Travel Technology

Sabre: Takeaways From Its Annual Financial Report

The way customers interact with Sabre is changing, and the company’s future depends on how it responds to those changes. Sabre in 10 years could look a lot different than Sabre today.

Justin Dawes | 2 years ago

Travel Technology

Hotelbeds Looking Outside Itself for Tech Innovation

Hotelbeds is joining some other travel tech companies in looking outside for innovative ideas. It's not on the level of adding a venture capital arm as some major travel companies have done, but it follows a similar idea.

Justin Dawes | 2 years ago

Travel Technology

Why This Travel Tech Founder Is Leaving the Industry

It's refreshing to hear startup founders and business leaders talk about their mistakes, what they learned, and what is next. It does not happen often enough.

Justin Dawes | 2 years ago