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Articles tagged “travel agents”

Online Travel

Liberty Travel opens NYC Flagship store, a surprising sign of the travel agency’s tenacity

Although this is the first US flagship store in the travel agency’s 60-year history, it has plans to build 15 additional domestic locations over the next 5 years. Who knew?

Airlines

Airlines and consumer advocates clash over bag-fee transparency

Disagreements between airlines and consumer advocates over bag-fee disclosures are well-known. The sleeper in this debate is a proposed provision that would require travel agencies to disclose the incentives they receive from airlines. Now, that would be ground-breaking.

Business Travel

Travel agency entrepreneur talks about her $1 billion business

Silicon Valley is overrated: Gloria Bohan built Omega World Travel from bricks and mortar in the early 1970s, and she's around to tell a story about persistence and survival.

Airlines

SkiftStats: Fuel and ticket surcharges cause airline ticket sales to rise

U.S. airlines may have had trouble raising fares so far in 2012, but they've gone a long way to making up for it with some impressive numbers on the surcharge side of the equation.

Tourism

Luxury travel operators creating new products for customers focused on value

There is a certain amount of spin involved here about how the slumming isn't because high-end packages aren't selling or that changes in the travel industry aren't hurting the providers. No matter the reason, expanding a user base can't hurt.

Online Travel

Traditional travel agencies risk being outdated by not embracing online reviews

Some old-school operators like Thomas Cook who still publish their reviews primarily on paper could be missing out on business from a younger generation who use web-based reviews for travel decisions.

Online Travel

5 reasons why it doesn’t matter that Travelport has the world’s largest collection of hotels

Kudos to Travelport for doing the right things for travel agents in amassing 340,000 hotels in Travelport Rooms and More. But, that big number isn't going to move the needle for travelers using consumer sites to hunt for deals.

SkiftX

Travel agents on way out despite recent industry PR to the contrary

This directly contradicts industry-boosterism from the likes of Phocuswright in U.S. that is used as a proxy by travel agent groups to place PR-driven stories about the edge agents supposedly offer confused online users. For anyone who wants to use common sense, the travails of a giant like Thomas Cook in UK would tell you otherwise.