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Luxury

This comprehensive archive offers the latest insights, trends, and developments in the luxury travel industry, tailored specifically for professionals and stakeholders in the field. Featuring in-depth analysis and updates on hotels, tours, airlines, and cruise lines, the news stories in this collection provide essential information for those seeking to stay ahead in this rapidly-evolving market.

Hotels

Mandarin Oriental’s New CEO: His Plan to Double the Size of the Luxury Hotel Brand

New CEO Laurent Kleitman thinks there's room to grow. The question is: Can he do it without sacrificing the details that make Mandarin Oriental special?

Sean O'Neill | 1 month ago

Hotels

Marriott CEO Anthony Capuano: Loyalty, Luxury, and Hotel Tech — Full Video, Skift Global Forum 2024

Marriott International president and CEO Anthony Capuano spoke at the Skift Global Forum in New York City about the hospitality sector's current state and future direction through the lens of the world's largest hotelier.

Sean O'Neill | 2 months ago

Luxury

Congrats, You’re the ‘World’s Best’ Hotel. Now Comes the Hard Part

Awards are great, but running a consistent operation in the face of increased scrutiny is a challenge.

Colin Nagy | 2 months ago

Airlines

Etihad to Announce ‘Around 10’ New Routes in November: Exclusive

If you thought Etihad’s recent growth was running out of steam, think again. Speaking exclusively to Skift, the airline’s CCO revealed that further big changes are coming in 2025.

Gordon Smith | 2 months ago

Luxury

The Customer Isn’t Always Right: Hotels Need to Crack Down on Bad Behavior

Hotels have become too servile, letting badly behaved guests ruin carefully crafted experiences. They need to take notes from the Hôtel du Cap, where standards and behavior are gently enforced for the benefit of all.

Colin Nagy | 2 months ago

Hotels

Michelin Awards More U.S. Luxury Hotels New Key Ratings and Adds Canada and Mexico

It's notable how many of Michelin's favorite hotels are independently owned and run. Hard to find any properties run by the largest hotel groups on its lists.

Sean O'Neill | 2 months ago

Airlines

First Class Fiasco: Swiss Adds Metal Weights to Rebalance Premium-Heavy Planes

Airlines are obsessive about reducing weight to keep fuel costs down and bolster environmental credentials. This decision from Swiss will not have come lightly.

Gordon Smith | 2 months ago

Hotels

The Biggest Innovators in Travel and Hospitality: Summer 2024

The most inspiring trends we’ve picked up on have nothing to do with hyper-glitz. There’s a lot happening right now from visionaries executing with integrity.

Colin Nagy | 3 months ago

Hotels

Hilton Revamps Luxury Travel Advisor Program, Adds Concierge Desk and Perks

Just about every hotel brand is trying to target luxury, and Hilton’s no different. Its approach with this move is strengthening relationships with influential travel advisors.

Sean O'Neill | 3 months ago

Luxury

Can Today’s Generation of Leaders Evolve Luxury Hotels?

Jannes Sorensen thinks the key to unlocking the future of luxury hospitality lies in the skillsets of its leaders: and it requires a new curriculum and “whole person” approach to do it.

Colin Nagy | 3 months ago