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Airlines
Not sure how, but this raising-and-waiting-for-competitor-to-match cycle needs to get broken, in the consumer interest. Anyone?
Skift | 12 years ago
Delta's trying again, this time with the higher priced seats, which means it could stick even if discounters like Southwest won't come along.
Not only does this Delta remix video hit all the right notes, it calls attention to the bizarre robot-flight attendant the airline uses in its current safety video.
SkiftX
Air France takes the cake for serving (free!) champagne, but most airlines do actually offer name brands and allergen-free snacks... just expect to pay for anything more filling than coffee and chips.
Uncategorized
Most of the legacy carriers are moving towards more streamlined systems that focus on a few aircraft types rather than a diverse portfolio of planes that are harder to maintain.
Associated Press | 12 years ago
Peterson smartly draws attention to the difference between the announced FAA penalty and the fraction of that cost that large airlines usually end up paying.
Clearly, airlines are going for the kill. Killing any notions of "customer service", that is.
Skift Originals
There's nothing worse than an airline frequent flyer program when it's tough to book awards travel, and respondents to this Frequent Business Traveler and FlyerTalk survey expressed frustration with Delta in this regard. The airline, which has been all over Facebook with its booking widgets, prides itself on its technology so it must be especially disappointing that road warriors expressed their frustrations with the SkyMiles awards calendar.
There's something for everyone to like in this contract, such as: The giant airline is going to kill regional partner flights in favor of Delta pilot-flown flights on hand-me-down Southwest planes.
